Using state-of-the-art technology and extensive industry experience, outside the box shipping empowers D2C brands to simplify their eCommerce operations and deliver the best customer experiences. Discover how we work.
No matter whether you are new to 3PL fulfilment or switching from your current 3PL provider, our award-winning service is fit for fast-growing eCommerce brands. It’s easy to outsource your fulfilment to OTBS. Here’s how it works…
During our Easy Onboarding process, you will send your stock to our world-class fulfilment centres, where we handle thousands of products with varying storage and shipping requirements. Rest assured that your products will be quality checked, processed, and safely stored.
Once your stock is housed within our fulfilment centres and we have integrated with your eStores, you can start selling to your customers! Each order will be automatically received by our intelligent Outside the box shipping platform, which enables you to view, track, and manage everything in real-time.
We will pick and pack your orders with 99.999% accuracy, ensuring your customers receive the right products on time and in excellent condition. For the ultimate brand experience, we can even pack your orders using custom packaging and order inserts.
We will prepare your orders to be delivered, using our innovative MagicShip system to select the best shipping service at the most competitive price for each package. Tracking information is automatically provided to your customers upon dispatch so they know exactly where their order is.
Speak with our sales team about how you want your orders shipped.
With over a decade of eCommerce experience, we understand the opportunities and challenges of this fast-paced sector. Trust OTBS to take care of your fulfilment operations so you can focus on other areas of your business
Manage your orders and inventory in real-time with our fulfillment software,
powered by Outside the box shipping.
At OTBS, we ensure accurate and reliable deliveries for your e-commerce business. From order processing to final delivery, we prioritize precision, speed, and customer satisfaction.
Whatever you need, we deliver. At Outside the Box Shipping (OTBS), no request is too big or too small. Our team is equipped to handle all your fulfillment needs with precision, efficiency, and care. From streamlined logistics to customized solutions, we go above and beyond to ensure your business thrives
We’ve made it extremely easy for you and your team to be able to submit work requests. Choose from 20+ pre-set work request or create your own.
Once your store is connected with our software, your orders will come in automatically.
Yes, we have direct integrations with both.
At OTBS, we follow a 3-step process to fulfil orders for eCommerce businesses:
Step 1 involves sending your stock to our world-class fulfilment centres, where it will be quality checked, processed, and safely stored. We will also connect to your online sales channels to take responsibility for your order fulfilment.
Step 2 is when you can start selling to your customers. Each order will be automatically received by our intelligent OTBS platform. Here is where you can view, track, and manage orders as they move through the fulfilment process.
Step 3 is when we will pick, pack, and ship your orders with 99.999% accuracy, ensuring your customers receive their products on time and in excellent condition. We can also provide post-purchase support in the form of hassle-free customer returns management.
Many businesses can make the switch from fulfilling in-house to fulfilling through a 3PL provider. However, many providers will typically have their own criteria for the type and size of businesses they can fulfil orders for. At OTBS, we primarily work with fast-growing, medium- to large-sized eCommerce businesses that are receiving a minimum of 20 orders per day. Request a demo to find out if OTBS is the right fit for your online business.
Our Easy Switch and Easy Onboarding processes make it simple and straightforward to transition from your incumbent 3PL provider to OTBS. It is optimised to ensure zero hassle, disruption, or downtime, alleviating the stress and anxiety you might be feeling about making a successful move. As part of our Easy Onboarding process, you will be automatically enrolled to our HyperCare support package to ensure the ongoing success of our service post-launch.
Our premium fulfilment service is equipped to handle thousands of items with varying storage, packing, and shipping requirements. We process products ranging from non-perishable food and drinks, to cosmetics, clothes, books, toys and games, small homewares, and more.
Once your store is connected with our software, your orders will come in automatically.
Yes, we have direct integrations with both.
At OTBS, we follow a 3-step process to fulfil orders for eCommerce businesses:
Step 1 involves sending your stock to our world-class fulfilment centres, where it will be quality checked, processed, and safely stored. We will also connect to your online sales channels to take responsibility for your order fulfilment.
Step 2 is when you can start selling to your customers. Each order will be automatically received by our intelligent OTBS platform. Here is where you can view, track, and manage orders as they move through the fulfilment process.
Step 3 is when we will pick, pack, and ship your orders with 99.999% accuracy, ensuring your customers receive their products on time and in excellent condition. We can also provide post-purchase support in the form of hassle-free customer returns management.
Many businesses can make the switch from fulfilling in-house to fulfilling through a 3PL provider. However, many providers will typically have their own criteria for the type and size of businesses they can fulfil orders for. At OTBS, we primarily work with fast-growing, medium- to large-sized eCommerce businesses that are receiving a minimum of 20 orders per day. Request a demo to find out if OTBS is the right fit for your online business.
Our Easy Switch and Easy Onboarding processes make it simple and straightforward to transition from your incumbent 3PL provider to OTBS. It is optimised to ensure zero hassle, disruption, or downtime, alleviating the stress and anxiety you might be feeling about making a successful move. As part of our Easy Onboarding process, you will be automatically enrolled to our HyperCare support package to ensure the ongoing success of our service post-launch.
Our premium fulfilment service is equipped to handle thousands of items with varying storage, packing, and shipping requirements. We process products ranging from non-perishable food and drinks, to cosmetics, clothes, books, toys and games, small homewares, and more.
Absolutely. We can perform any work request according to your requirements.
